Support2023-01-29T20:11:32+00:00

Support

Noiz prides itself on the ability to offer personal support to customers. If you have a question about a device you’d like to deGoogle or purchase from us, check through our frequently asked questions below. If you don’t find the answers you are looking for, feel free to fill out the contact form, and we’ll get back to you with a cyber security solution to suit your needs.

Frequently asked questions

Why buy a deGoogled phone?2022-02-11T21:50:50+00:00

If you care about; privacy, living free from state or technocratic surveillance, or about censorship free speech, then you should get a deGoogled privacy smartphone.

Of course, the ultimate security, privacy and freedom of speech hack is to ditch your smartphone completely, but the second best thing is to add a secure and private smartphone to your surveillance self-defense toolbox.

When will I receive my order?2022-02-11T22:19:11+00:00

Normally, you will get estimated dispatch and estimated delivery info during checkout. Shipping times depend on the shipping method available in your region.

Once your order has been dispatched, the shipping time is:

Standard Shipping – 3-7 business days for delivery
Priority Shipping – 1-3 business days for delivery

What’s the process for return and replacement?2022-02-11T22:46:05+00:00

If you are not satisfied with your product(s) for any reason, you may request a return within 15 calendar days of delivery.
To do so, please submit a return/replacement request by signing in.

What payment method do you accept?2022-02-11T22:12:40+00:00

We accept the following private methods of payment for obvious reasons:

Monero (XMR)

Monero is a robust cryptocurrency that is private, anonymous and decentralised. Monero makes peer-to-peer payment not only possible. It’s fast, cheap and secure digital cash.

Learn more

Cash

As the old saying goes, cash is king. That is until governments massively over print it, causing hyper inflation. But it’s private so we’ll accept it for now 🙂 chose:

  • Cash on delivery, or
  • Cash via registered post to the address shown on your order after it’s been placed.

Of course, Monero is better.

SEPA

SEPA is Europes electronic fund transfer between banks. The details for transfer will display on your order. I’ll accept it now begrudgingly, but please consider using Monero in future.

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